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Mozambique: Individual Consultancy: After-Action Review of UNICEF’s Humanitarian Action 2016/2017 Emergency Season

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Organization: UN Children's Fund
Country: Mozambique
Closing date: 02 May 2017

PURPOSE AND OBJECTIVE.

Facilitate a structured discussion on the 2016-17 humanitarian intervention that enables UNICEF team to consider and reflect on what happened, why it happened, and how to sustain strengths and improve on weaknesses.

METHODOLOGY AND TECHNICAL APPROACH.

An after-action review (AAR) is a professional discussion that focuses on performance standards and enables development professionals and colleagues with similar or shared interests to discover for themselves what happened, why it happened, and how to sustain strengths and improve on weaknesses. The AAR is integrated within UNICEF’s continued commitment to improve the outcomes of humanitarian action for children through systematic recording and integration of lessons learned within CO preparedness. This AAR is complementary to more structured humanitarian evaluations to be conducted by UNICEF, UN agencies, HCT and Government following the end of the emergency season in Mozambique.

The review should address the following 4 key AAR questions:

  • What was expected to happen?
  • What actually happened?
  • What went well, and why?
  • What could have gone better, and why?
  • Each key question will look at participants’ perception related to the standard principles of appropriateness, effectiveness, efficiency, coverage and coordination, and will focus on 5 learning categories:

  • Data: availability, data collection, data use, quality
  • Planning: participation, prioritization, coherence, review
  • Resources: availability, timeliness, flexibility, access, use
  • Field presence and Capacity:
  • Coordination: internal (UNICEF) among sections, with other UN, with government, national, regional, local, inter and intra cluster
  • AAR priorities learning over (upward) accountability: include and prioritise the views and inputs from programme staff, programme recipients/affected people; focus on experiential basis and reflection of direct experience; generate rapid feedback and actionable learning. It is based on the general principle is ‘no attribution, no retribution’, and focus on the goal to improve the response capacity of UNICEF, not to assess specific accountability or impact (usually covered by more structured evaluations). It is done by the team, for the team. The AAR is a UNICEF standard stand-alone learning processes in small to medium-scale emergency responses that focus on encouraging reflective-learning exercises. (see ALNAP evaluation of humanitarian Actions Guide)

    The effectiveness of an AAR is based on three assumptions:

  • A supportive learning environment: Staff members feel safe enough to disagree with others, ask naïve questions, own up to mistakes, and represent minority views. They recognize the value of opposing ideas, and are willing to take risks and explore the unknown
  • Concrete learning processes: Formal processes exist for generating, collecting, interpreting, and disseminating information.
  • Leadership that reinforces learning: The organization’s senior management demonstrate willingness to entertain alternative viewpoints; signal the importance of spending time on problem identification, knowledge transfer, and reflection; and engage in active questioning and listening.
  • Focus: The AAR will focus on the drought response. However, it will also collect information and make link with other concomitant humanitarian interventions such as floods, IDPs, cholera and Cyclone. It will focus on UNICEF actions, and will involve: UNICEF staff (All sections), UN agencies (key members of the HCT), Government officers (INGC and line ministries), and CSO (local NGOs).

    ACTIVITIES AND TASKS.

  • Individual interviews: the facilitators will meet each participant individually asking the 4 key AAR questions.
  • AAR session: A facilitator guides the review discussion, and notes are recorded on flip charts with the help of a dedicated scribe.
  • The Facilitator:

  • Collect, Collate, and analyze information on the emergency response
  • Meet different internal (UNICEF) and external (UN, GOV, CSO) players to get an overview of what they are doing in the drought response including obtaining information relevant for the review.
  • Develop all the relevant materials and presentations that will be used for the review process.
  • DELIVERABLES AND PAYMENTS

    Payments will be processed upon acceptance of the corresponding deliverable and against an invoice that will make reference to the contract reference and deliverable number. Payments will be approved by the respective section chief. Payment will be done in two separate instalments: First, corresponding to 30% of the total amount upon signature of the contract and the second and last 70% of the remaining amount upon the delivery of the final report.

    Deliverable 1:

  • In the inception phase, review documentation, methodology and AAR questions.
  • Lead and facilitate a two-day review workshop involving UNICEF programme staff.
  • Deliverable 2:

  • Final and formal report is presented following the AAR session itself. Recommendations and actionable items are later brought to the attention of Agency management.
  • MANAGEMENT AND SUPERVISION.

    The After-Action Review (AAR) is a facilitated process involving UNICEF programme staff and disaster reduction and emergency team (DRET) members to reflect on what happened, best practices, challenges and key learning for future replica.

    The AAR will be facilitated by the social policy, evaluation, analytics and research (SPEAR) unit with the direct support from DRET.

    A facilitator will be hired, under the supervision of the Head of SPEAR.

    The UNICEF Emergency Specialist will act as single Point of Contact (POC) for the review. The POC ensures that correct quality notes are captured from the review discussion and that the report is prepared and submitted. Finally, the POC takes responsibility for any required next steps identified in the report or as implied by its production. These could include follow-on actions, securing broader visibility for the report, and addressing any related actionable recommendations.

    QUALIFICATIONS AND SPECIALIZED KNOWLEDGE.

  • Extensive experience in undertaking evaluations, in particular in facilitating After Action Review with the UN and other International organizations.
  • Excellent presentation, facilitation and report writing skills.
  • Fluency in English spoken and written is required.
  • Knowledge of spoken and written Portuguese is desirable.
  • APPLICATION REQUIREMENTS

    The application should be accompanied by an all-inclusive, detailed financial offer uploaded in a separate attachment. Applications submitted without financial information will not be considered.

    EVALUATION OF PROPOSALS

  • Technical assessment: 70% based on compliance with the qualifications, experience and language.
  • Financial proposal: 30%
  • OTHER

    UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to contribute our organisation.


    How to apply:

    UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization. To apply, click on the following link http://www.unicef.org/about/employ/?job=504155


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