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Ethiopia: IT Coordinator

Organization: Creative Associates International
Country: Ethiopia
Closing date: 20 Apr 2018

Project Summary:

The five-year READ II project, funded by USAID, will boost the quality of literacy instruction and student support, reaching out to children at risk of failure and dropout caused by cognitive, emotional and physical effects of hunger, violence, and displacement. READ II seeks to better equip teachers with effective early grade reading instruction techniques and materials in seven mother-tongue languages and English, while simultaneously building a culture of reading in the school, home and community.

Position Summary:

The IT Coordinator will be responsible for providing technical support to all IT related issues for the project including but not limited to installation and testing of workstations, printers, client software, upgrades, and configuration.

Reporting & Supervision:

The IT Coordinator will report to the Operations Director.

Primary Responsibilities:

  • Implement and document network operations, processes, and procedures.
  • Deploy and implement office network according to HQ specifications.
  • Serve as the office Network Administrator.
  • Identify and solve possible problems in the network.
  • Supervise installations performed by third parties such as cabling, Internet connection, etc.
  • Supervise and follow-up on equipment maintenance performed by other contractors.
  • Support and troubleshoot users in the office on their daily work.
  • Implement and enforce security on the network and prevent misuse of the IT resources.
  • Participate in writing IT office policy.
  • Responsible for IT inventory; work closely with the DCOP and procurement team to monitor distribution and location of IT equipment by performing a yearly inventory check-up.
  • Set up, implement, and maintain hardware firewall.
  • Keep the network healthy by applying all required security patches and monitoring the correct delivery of all antivirus updates.
  • Implement and document a disaster recovery plan and offsite storage of backed up data.
  • Other tasks as assigned.

Required Skills & Qualifications:

  • Bachelor’s degree is required;
  • Must have at least five years of general work experience;
  • Must have at least three years of specific experience in desktop support, ICT, Information Systems, or a related field;
  • Knowledge of USAID Rules and Regulations, previous experience working on USAID-funded projects preferred;
  • Fluency in English is required.

How to apply:

Please send your CV/resume to EthiopiaRecruit@CreativeDC.com with "IT Coordinator" in the subject line.


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