Ethiopia: Aviation Assistant 4 positions (GS5, Addis Ababa and Dollo Ado) and (SC 5, Gambella and Jimma)

ABOUT WFP

The World Food Programme (WFP) is United Nations frontline agency in the fight against hunger, WFP is continually responding to emergencies. We save lives by getting food to the hungry fast. But WFP also works to help prevent hunger in the future. We do this through programmes that use food as a means to build assets, spread knowledge and nurture stronger, more dynamic communities. This helps com- munities become more food secure. On average, WFP aims to bring food assistance to more than 80 million people in 80 countries.

WFP Ethiopia is working with the Government and humanitarian partners to strengthen the resilience of Ethiopia’s most vulnerable population and to chart a more prosperous and sustainable future for the next generation. The Country Office also supports programmes that use food assistance to empower women, transform areas affected by climate change and keep children in school. It aims to contribute to Ethiopia’s five-year development agenda, the Growth and Transformation Plan (GTP), through which the Government combats food insecurity.

ORGANIZATIONAL CONTEXT

These 4 positions are located in WFP Ethiopia in the following duty stations and within the specified focus of responsibilities:

• Aviation Assistant (Booking & Airport Operations) – FT G5 based in Addis Ababa

• Aviation Assistant (Airport Operations in Remote Areas) – FT G5 based in Dollo Ado

• Aviation Assistant (Cargo & Airdrop Operations) – SC 5 based in Gambella

• Aviation Assistant (Cargo & Airdrop Operations) – SC 5 based in Jimma

The incumbents will be under the direct supervision of the Aviation Officer (in Addis Ababa, Gambella & Jimma) and of the Head of Sub-Office (in Dollo) and under the overall supervision of the Head of UNHAS.

They will be responsible for the overall accountabilities of Aviation Assistants specified hereunder as well as those pertaining to the related focus area.

JOB PURPOSE

To perform a range of coordination and administrative activities that contribute to the safe and effective air service to the humanitarian community.

ACCOUNTABILITIES

1. Perform operational coordination and administration of air operations, ensuring compliance with WFP standards, including risk management processes, to support safe and effective air operations.
2. Liaise with airport officials and other local authorities in order to obtain necessary clearances, documentation and authorizations required for air operations.
3. Carry out pre-flight actions to ensure that all registered passengers and cargo are duly carried on the flight, in coordination with crew to ensure safe flights, escalating issues to a supervisor.
4. Collate all post-flight documentation in order to confirm flights have taken place and in compliance with established conditions.
5. Research, collate and report on aviation related information, to enable decision-making and facilitate air transportation planning, execution and reporting in order to ensure contractual performance.
6. Update and maintain relevant databases and records, ensuring that relevant information is accurate, organized, accessible to others, and supports reporting requirements.
7. Respond to client queries, following standard processes and obtaining guidance or escalating as required, to ensure timely resolution of all enquiries with a high standard of client service.
8. Liaise with internal counterparts in order to carry out duties successfully, support the alignment of aviation activities with wider programmes, to facilitate a coherent approach to air operations.
9. Provide support to other staff, assisting them in completing tasks to agreed standards and deadlines.
10. Support process reviews, and improvements in methods and practices, in order to maximize the performance of air activities and related operations.
11. Follow standard emergency preparedness practices to support WFP to quickly respond in its core areas at the onset of a crisis.
12. Perform Other duties as required

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE:

• Experience in restricted flying zones, and other aviation risks and assisting in flight planning.

• Experience in handling passenger manifests and aircraft loading.

• Experience in interpreting routine weather reports.

• Experience in basic flight following and radio telephony procedures.

STANDARD MINIMUM ACADEMIC QUALIFICATIONS:

Education and Experience: Completion of secondary school education. Post-secondary certificate in air traffic control, flight dispatch, aeronautical engineering or related field is essential for Air Operations roles, desirable for Air Movement roles.

Language: Fluency in both oral and written communication in English. Knowledge of the local language is added advantage.

Experience for all positions:

· At least 5 years or more years of progressive work experience in the air transport or air movement field or related area.

Experience for Aviation Assistant (Booking & Airport Operations):

· At least one year of experience in passenger management procedures

· At least one year of experience of airport operations related to passengers in an international airport

· Basic to intermediate skills/ knowledge in the software Amadeus or equivalent (booking and flight dispatch software)

· Some professional experience in customer-service

· Professional exposure to crew management procedures

Experience for Aviation Assistant (Airport Operations in Remote Areas):

· At least one year of experience in passengers management

· At least one year of experience of airport operations related to passengers in a remote environment

· Basic to intermediate skills/ knowledge in the software Amadeus or equivalent (booking and flight dispatch software)

· Experience in airstrip assessment and maintenance

· Demonstrated capacity to work in remote environments

· Experience for Aviation Assistant (Cargo & Airdrops Operations):

· At least one year of experience in cargo and airdrop operations

· At least one year of experience of airport operations related to cargo flights in a domestic airport

· At least one year of experience of joint logistics and aviation operations

· Basic to intermediate knowledge about specificities and requirements for the loading of an IL76

WFP is an equal opportunity employer. Female candidates meeting the above qualifications are encouraged to apply on-line through WFP recruitment website.

This VA is open ONLY to Ethiopian Nationals.

Public access: http://www1.wfp.org/careers/job-openings

WFP staff access: http://newgo.wfp.org/services/e-recruitment

Please note that WFP does not charge a fee at any stage of the recruitment process. Only qualified candidates will be contacted.